

The facility management industry is undergoing a major transformation, and 2024 is proving to be a pivotal year. With significant regulatory changes, evolving technologies, and an increased focus on sustainability, the industry is adapting to a rapidly changing environment. This blog delves into the key trends and strategies that facility managers need to know to remain at the forefront of the industry.
Regulatory Change: Staying Ahead of the Compliance Curve
2024 has witnessed the ongoing effects of key regulatory shifts in facility management, mainly introducing the Fire Safety Act 2021, Building Safety Act 2022, and the Fire Safety (England) Regulations 2022. These changes have reshaped the responsibilities of facility managers, particularly in areas related to fire safety, building integrity, and regulatory compliance. With new compliance requirements, facility managers must ensure their facilities meet the highest standards.
- What’s changing?: Facility managers need to stay current with these evolving regulations, ensuring that their buildings are compliant, risk assessments are conducted regularly, and maintenance practices align with the new laws. This is especially critical for high-risk buildings, such as residential or high-rise properties.
- Looking ahead: As we move into 2025, we anticipate the spotlight on regulatory compliance will intensify, focusing on structural integrity, documentation accuracy, and the importance of having a Principal Accountable Person (PAP) in place. Facility managers must adapt quickly and effectively to ensure their practices align with current legislation.
Sustainability: A Greener Future for Facility Management
As environmental concerns continue to grow, sustainability remains a key focus for facility managers in 2024. The building industry is responsible for 40% of global carbon emissions, with a large share stemming from construction, demolition, and operational processes.
- The path forward: In line with global commitments to net-zero carbon emissions by 2035, facility managers must focus on improving energy efficiency in existing buildings and incorporating sustainable practices into new designs. This involves embracing green building certifications, reducing energy consumption, and selecting sustainable materials.
- Practical actions: Facility management companies must train their teams in sustainable maintenance practices, adopt energy-efficient technologies, and prioritize green initiatives to help businesses reduce their environmental footprint.
The Future of Facility Management: Embracing Artificial Intelligence
Technology continues to be a driving force in transforming facility management, and artificial intelligence (AI) plays a key role. AI-driven technologies, such as IoT sensors and digital twins, revolutionize how buildings are monitored and maintained.
- Predictive maintenance: With AI integration, facility managers can predict when equipment needs maintenance, avoiding costly downtime and ensuring compliance with safety standards. AI allows for better decision-making, as it can identify patterns and inefficiencies that human managers might miss.
- Challenges and opportunities: However, the adoption of AI technologies remains slow in the facility management sector, with many businesses still struggling to integrate these solutions. As we head into 2025, there will be a stronger push for training and skill development to ensure that facility management teams can effectively harness the power of AI to optimize operations.
Digital Integration: Streamlining Maintenance with Smart Technologies
The move towards digital-led maintenance strategies is gaining momentum in 2024. Facility managers increasingly integrate digital platforms to manage assets, track performance, and ensure efficient maintenance.
- Digital tools: Solutions like BMS (Building Management Systems), IoT-connected devices, and AI-powered analytics provide real-time insights into building operations. These tools help facility managers streamline tasks, from monitoring energy use to scheduling preventative maintenance.
- Overcoming hurdles: Despite the benefits, many businesses face challenges in adopting these technologies due to high costs and the need for specialized skills. In the coming year, facility managers will push for more brilliant integrations and data management strategies to streamline operations and reduce costs.
The Importance of Collaboration: Enhancing Connectivity in Facility Management
Successful facility management relies heavily on strong collaboration. Facility managers must work closely with contractors, engineers, property owners, and other stakeholders to ensure smooth operations and compliance.
- The golden thread: The “golden thread” concept — a digital trail of accurate and accessible information about a building’s assets and maintenance history — has become more critical. Ensuring all stakeholders have real-time access to this information will drive efficiencies and prevent costly errors.
- Building stronger teams: As facility management teams become more diverse, with a mix of internal and external contractors, the need for digital collaboration tools will increase. Investing in software that facilitates data sharing and communication between all parties is essential to enhancing overall productivity.
Preparing for 2025: What Facility Managers Need to Know
As we look ahead to 2025, the facility management sector will continue to evolve. With an increasing focus on sustainability, regulatory compliance, digital integration, and collaboration, facility managers must prepare to embrace new technologies, refine their strategies, and continue adapting to a changing regulatory landscape.
- Get ready for change: Facility management companies must invest in training, adopt digital tools, and comply with ever-changing regulations. By staying ahead of industry trends and focusing on innovation, companies can ensure they thrive in an increasingly competitive landscape.